WHY?

The information collected about you may be used to respond to your request for information, process orders and to provide a more personalized experience. We may also use your information to communicate with you about products, services, and future promotions. The website uses cookies to improve your online experience. The information store in cookies helps us service you better by keeping track of your orders and improve your online experience.

WHAT?

We may request that you voluntarily supply personal information for purposes such as receiving correspondence, registering on a website, making purchases, or participating in online surveys or market research. If you elect to participate, you may be asked to provide information, including your name, mailing address, phone number, or e-mail address. When you submit personal information via this website, you understand and agree that we may access, store, and use your information.

HOW?

Information you provide will be safeguarded according to industry-standard security and confidentiality because we recognize and appreciate the importance of responsible use of the information you choose to provide. Names and other personal information that you supply via this website are not shared with or rented to anyone.

When you browse this website, you do so without revealing your identity. Personal information is not collected without your awareness. For each visitor to this website, the servers recognize the website you came from and the website you visit after you leave.

Security and Cookies

Security measures are in place on this website to protect against the loss, misuse, and alteration of information you provide. We apply industry-standard security measures available through your Web browser. When you are on this website, the information you provide is collected via secure web-based upload. Please remember that e-mail, which is different from secure web-based upload, is not secure. Therefore, do not send confidential information to us via unsecured email.

Cookies are small pieces of information that are stored by your Web browser on your computer’s hard drive. A cookie may contain information (such as a unique user session ID) that is used to track the pages of the websites you’ve visited. This website uses cookies, but we do not store personally identifiable information in your cookies. This website uses cookies to improve your online experience.

Most web browsers automatically accept cookies, but you can set your browser to decline cookies. Even if your web browser is set to decline cookies, you can use many of the features within this site.

Children Visiting our Websites

This website is directed at adults. We do not knowingly collect or use information from children. Should children access this website, we are confident that parents will not judge any of the information provided as objectionable for viewing. If you are under 18, you may use this website only with the involvement of a parent or guardian.

By using this website, you consent to this posted Privacy Policy. If you do not agree with this policy, please do not use this website. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Your continued use of this website following the posting of changes to these terms means that you accept these changes.

If you have questions regarding this Privacy Policy, the practices of this website or your dealings with this website, please get in touch with us through the contact information that we’ve provided.

What if my order is incorrect or is missing an item?

While we try our best to process your order as quickly as possible, sometimes human errors can occur in fulfilling an order. Other times, the merchandise may be damaged during the shipping process. In these situations we want to do everything we can to fix the error as quickly as possible. If we made an error in the fulfillment of your order, please email us. Depending on the item you ordered and the time of year, we may be able to ship the correct item immediately. In other cases that may not be possible. The customer service representative responding to your claim will let you know what we can do and the time frame in which we can do it. In either case, we will need the incorrect item returned to us in new and unused condition. If the incorrect item has been worn, we will not be able to accept the return/exchange. To return incorrect items, please mail it back to the return address listed on your packing slip or box.

All items are thoroughly checked and weighed prior to shipping. If an item is damaged, missing pieces or wrong item sent, please contact us within 24 hours from the date you received the package. Please be sure you checked the entire contents of your package. If you do not contact us within 24 hours, REVERT will not be responsible for the items.

*We reserve the right not to accept certain damaged items.

Additional information regarding orders:

We reserve the right to refuse to process and order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order. Our customer service department may email you at the email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. To avoid delays, please be sure your name, billing and shipping address matches the card you are using. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s) and your order will not be shipped. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Shipping and Delivery

How It Works

When your order is ready to be shipped, you will receive shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the USPS site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for an update. Once shipped, delivery time within the United States is within 5-7 business days and 10-21 business days internationally. We do not offer express/overnight shipping at this time. If the tracking has not updated, please do not call the Post Office. They will not have any additional information to provide you. Sometimes tracking does not update right away. This does not mean your order has not shipped. It simply means the post office has not scanned the package. Please allow up to 5-7 business days (USA) for your order to arrive after you received the tracking number. If this time has passed, and your order has not been delivered, please email us at

If you have not received an email with your tracking number after 3 business days, please check your junk/spam inbox then contact us. Shipping emails are sent to the email address you entered at checkout when placing your order. Please be sure to enter the correct email address at checkout.

Also, please be sure your mailing address is complete and correct (including apt and house numbers) as we may not be able to change your address once the order is completed.

What shipping method do you use?

We ship via USPS. (United States Postal Service) You may track your order by visiting www.USPS.com.

The US Postal Service does not guarantee the delivery date and time of your package for standard mail. REVERT is not responsible or liable for any US Postal Service errors during transit, including damage and loss of package, and for any “reasonable” delay beyond our advertised delivery time-frames.

How is my order processed?

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday, Sunday, after normal business hours or Holidays will be processed on the next business day. Most orders are processed within 24-48 hours after receipt. Longer delays may apply depending on volume and time of year. Our website and social media pages will update if there are delays.

After my order is submitted, can I make changes to it or cancel it?

We will attempt to make the change to your order within the same day your order is made. Depending on our volume and time of year, we may not be able to make any changes. If you made an error or you want to cancel your order after it has been processed and shipped, we’re sorry, but we will not be able to cancel the order or issue a refund. We can only ship to the address entered in PayPal checkout. If your address is incorrect, please email

What will happen if my package is undeliverable to my address?

First, please check the status of the tracking number provided to you. If it states your package is undeliverable, please email us at and we will instruct you on how to proceed. If we get your package in the mail, we will contact you via email to request an updated shipping address so that we can resend it to you. A small return-shipping fee will be invoiced to you to cover return shipping costs due to the unclaimed, invalid/undeliverable address provided to us. This will need to be paid prior to us re-shipping your package. Your package must be received prior to us making any changes or re sending the order. Please be sure to enter your shipping address in PayPal correctly to avoid delays in receiving your order. We do not refund shipping fees.

How do I check on or contact someone about an order I have placed?

For questions regarding the status of your order, or any other questions, please email us.