Top-of-the-line women’s apparel and hassle-free shipping options—you’ll get all of these and more at Revert Apparel. Since we started, our boutique in Georgia has been offering spectacular clothing to ladies worldwide. Our online store houses stylish women’s outerwear, dresses, and accessories. For more information, browse through our answers to our clients’ frequently asked questions.
All sales are returnable only when the products are in the original condition.
What if my order is incorrect or is missing an item?
While we try our best to process your order as quickly as possible, sometimes human errors can occur in fulfilling an order. Other times, the merchandise may be damaged during the shipping process. In these situations, we want to do everything we can to fix the error as quickly as possible. If we made an error in the fulfillment of your order, please email us. Depending on the item you ordered and the time of year, we may be able to ship the correct item immediately. In other cases that may not be possible, the customer service representative responding to your claim will let you know what we can do and the time frame in which we can do it. In either case, we will need the incorrect item returned to us in new and unused condition. If the incorrect item has been worn, we will not be able to accept the return/exchange. To return incorrect items, please mail it back to the return address listed on your packing slip or box.
All items are thoroughly checked and weighed prior to shipping. If an item is damaged, has missing pieces, or the wrong item was sent, please contact us within 24 hours from the date you received the package. Please be sure you checked the entire contents of your package. If you do not contact us within 24 hours, Revert Apparel will not be responsible for the items.
*We reserve the right not to accept certain damaged items.
Additional Information Regarding Orders:
We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order. Our customer service department may email you at the email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. To avoid delays, please be sure your name and billing and shipping address matches the card you are using.
We reserve the right to cancel any order using any promotion or promotional code at our sole discretion. If any order cancellation occurs, you will be credited in full for the cancelled order(s), and your order will not be shipped. We take these measures to protect our customers, as well as ourselves from fraud or other unauthorized or illegal activity.
We accept payments via credit card, Stripe, and PayPal in US dollars only. PayPal allows customers to pay using their credit and debit cards, PayPal account balances, and bank accounts securely without sharing your personal information. Please be sure your billing and shipping address match your card in PayPal to avoid delays.
We’re sorry, but we do not accept CODs, layaway plans, personal checks, or money orders.
**Please note PayPal E-Check payments take an additional five business days to process. PayPal will not allow us to ship your order until they verify your payment has been cleared.
Is the Revert Apparel website safe?
We understand how important security is to you. When you place an order, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.
When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within one to two business days after the order has been placed. The email will contain shipment details, your tracking number, and a link to the USPS site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for an update.
Once shipped, the delivery time within the United States is within five to seven business days and 10-21 business days internationally. We do not offer express/overnight shipping at this time. If the tracking has not been updated, please do not call the post office. They will not have any additional information to provide you. Sometimes, tracking does not update right away. This does not mean your order has not been shipped. It simply means the post office has not scanned the package. Please allow up to five to seven business days (USA) for your order to arrive after you received the tracking number. If this time has passed and your order has not been delivered, please email us.
If you have not received an email with your tracking number after three business days, please check your junk/spam inbox then contact us. Shipping emails are sent to the email address you entered at checkout when placing your order. Please be sure to enter the correct email address at checkout.
Also, please be sure your mailing address is complete and correct (including apt and house numbers) as we may not be able to change your address once the order is completed.
What shipping method do you use?
We ship via USPS (United States Postal Service). You may track your order by visiting www.USPS.com.
USPS does not guarantee the delivery date and time of your package for standard mail. Revert Apparel is not responsible or liable for any USPS errors during transit, including damage and loss of package, and for any “reasonable” delay beyond our advertised delivery timeframes.
How is my order processed?
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday, Sunday, after normal business hours, or holidays will be processed on the next business day. Most orders are processed within 24-48 hours after receipt. Longer delays may apply depending on volume and the time of year. Our website and social media pages will have update if there are delays.
After my order is submitted, can I make changes to it or cancel it?
We will attempt to make the change to your order within the same day your order is made. Depending on our volume and the time of year, we may not be able to make any changes. If you made an error or you want to cancel your order after it has been processed and shipped, we’re sorry, but we will not be able to cancel the order or issue a refund. We can only ship to the address entered in PayPal checkout. If your address is incorrect, please email us.
What will happen if my package is undeliverable to my address?
First, please check the status of the tracking number provided to you. If it states your package is undeliverable, please email us at, and we will instruct you on how to proceed. If we get your package in the mail, we will contact you via email to request an updated shipping address so that we can resend it to you. A small return-shipping fee will be invoiced to you to cover return shipping costs due to the unclaimed, invalid/undeliverable address provided to us. This will need to be paid prior to us re-shipping your package. Your package must be received prior to us making any changes or re-sending the order. Please be sure to enter your shipping address in PayPal correctly to avoid delays in receiving your order. We do not refund shipping fees.
How do I check on or contact someone about an order I have placed?
For questions regarding the status of your order or any other questions, please email us.
For gorgeous women’s apparel and outerwear, you can’t go wrong with Revert Apparel in Georgia. Get in touch with our team to find out more details about our products. You should also check out our clothing store policies to learn more.